With other learners in courses that you take and with other visitors to the SBBOPRO™ PRO™ Site, to create an interactive learning environment, support class participation, and share course information – This includes sharing comments, coursework, or other information or content that you submit to a portion of the SBBOPRO™ PRO™ Site designed for viewing by other class members or for public communication. This also includes providing opportunities for you to communicate with other users who may have similar interests or educational goals, for instance, recommending specific study partners or connecting potential student mentees and mentors. In such cases, SBBOPRO™ PRO™ and each Member that offers a course in which you enrolled may use all information collected about you to determine who might be interested in communicating with you but will only provide others your username (for clarity, no disclosure of your real name or email address).
With employers, government programs, institutions, or other enterprises that sponsor your enrollment in a course for training or other educational purposes – If an entity pays for or otherwise sponsors your Verified Certificate or course participation, SBBOPRO™ will share information with the entity as needed to confirm your enrollment, participation, progress, and completion status in that course.
SBBOPRO™ or a Member may also seek your consent for additional disclosures of information, including Personal Information, and will share it only as described to you. In addition, SBBOPRO™ or a Member may share with the public and with third parties, including but not limited to researchers and business partners, information and Personal Information that is de-identified or aggregated in a manner that does not personally identify you.
HOW TO MANAGE YOUR PERSONAL INFORMATION You can manage your Personal Information through learner features on the SBBOPRO™ Site and requests to the SBBOPRO™ learner support team. If your request involves information controlled by a Member, SBBOPRO™ learner support will notify and coordinate with the appropriate Member to address your request. SBBOPRO™ will provide support to the extent required by applicable law (for example, learners in the European Union) and more broadly, when possible, as a courtesy in our sole discretion. SBBOPRO™ will notify you if SBBOPRO™ is unable to meet a request that is not legally required. Similarly, Members will only be obligated to comply with requests to the extent legally required but may choose to comply with other requests in their sole discretion. Access and correct your Personal Information Much of your Personal Information is available in your SBBOPRO™ account. Your name, email address, and other identifiable profile information is editable through the profile settings in your SBBOPRO™ account except as noted below. Your account dashboard lists all current and archived courses in which you have enrolled and includes links to any Verified Certificates you may have earned. The dashboard also contains copies of your answers and other participation and performance in courses. Please contact SBBOPRO™ learner support to access and update this or other information. If your request involves information controlled by a Member, SBBOPRO™ learner support will notify the appropriate Member of your request. Exceptions: Usernames cannot ever be changed. This is an SBBOPRO™ system restriction. Because usernames identify you in courses and elsewhere on the SBBOPRO™ Site, SBBOPRO™ encourages you to use discretion in choosing your username. If you want to protect your identity, do not use your real name or a name identifiable to you as your username. SBBOPRO™ does not track or index every time or every place on the SBBOPRO™ Site when or where a learner may volunteer Personal Information, so neither SBBOPRO™ nor Members will be able to help you locate or manage all such instances. SBBOPRO™ encourages you to use discretion before volunteering Personal Information on the SBBOPRO™ Site. Restrict or object to the processing of Personal Information If you want to manage emails and other communications to you, you may update your preferences in your SBBOPRO™ account dashboard, follow the steps described in links at the bottom of email messages, or contact SBBOPRO™ learner support. You may object to, or request that SBBOPRO™ or a Member stop, its use of your Personal Information for other purposes by contacting the SBBOPRO™ learner support team. If your request involves information controlled by a Member, SBBOPRO™ learner support will notify the appropriate Member of your request. Please note that if you choose to restrict SBBOPRO™ ’s or a Member’s ability to process Personal Information, and the processing is otherwise required to provide you with various services and products offered on the SBBOPRO™ Site, you may not be able to establish an SBBOPRO™ user account or enroll for a course, and SBBOPRO™ or a Member may not be able to provide you with those services or products. Delete account and Personal Information To request deletion of your SBBOPRO™ account and Personal Information, you should click the button labeled “Delete my account” in your SBBOPRO™ account settings. Because deletion on the SBBOPRO™ system is a permanent action and cannot be reversed, SBBOPRO™ may ask you to complete a process that aims to confirm your authority to manage the SBBOPRO™ account affected by your request. With respect to your SBBOPRO™ account, SBBOPRO™ will permanently:
deactivate your SBBOPRO™ account,
remove the active profile,
retire your username, and
remove you from SBBOPRO™ email lists.
With respect to your Personal Information, SBBOPRO™ will permanently delete your SBBOPRO™ account profile Personal Information from the SBBOPRO™ Site. As noted above, to the extent that SBBOPRO™ associates the information that SBBOPRO™ collects directly or indirectly with an individual (for example, you), the association is based on Personal Information in your SBBOPRO™ account profile. By erasing the Personal Information in your SBBOPRO™ account profile, the remaining information about your activity on the SBBOPRO™ Site will no longer be associated with you, except as noted below. These changes will be applied to data stores that are used for operation of the SBBOPRO™ Site including course administration by Members. If you enrolled in any courses on the SBBOPRO™ Site, the SBBOPRO™ learner support team will share your request with the Members that offered those courses. Exceptions: Deletion will not apply to historical activity logs or archives unless and until these logs and data naturally “age-off” the SBBOPRO™ system. SBBOPRO™ does not track or index every time or every place on the SBBOPRO™ Site when or where a learner may volunteer Personal Information, so neither SBBOPRO™ nor Members will be able to help you locate or manage all such instances. SBBOPRO™ encourages you to use discretion before voluntarily sharing your Personal Information on the SBBOPRO™ Site. SBBOPRO™ will archive course data (in a manner and to the extent permitted under applicable law) to serve its mission to enable scientific research on cognitive science and education. These archives are used to produce encrypted research data packages for Members, and Personal Information may not be deleted from research data packages retained by Members. SBBOPRO™ and each applicable Member cannot always delete records of past interactions and transactions. For example, records relating to previous purchases on the SBBOPRO™ Site must be retained for financial reporting, audit, and compliance reasons. SBBOPRO™ and each Member will retain and use Personal Information as necessary to comply with its legal obligations, resolve disputes, enforce its agreements, and as otherwise permitted by applicable law. Data retention SBBOPRO™ will retain your Personal Information for as long as your account is active or as needed to provide you with services; to maintain a record of your transactions for financial reporting, audit, and compliance purposes; and to comply with SBBOPRO™ ’s legal obligations, resolve disputes, enforce its agreements, and as otherwise permitted by applicable law. If you enroll in a Member’s course, such Member will also retain your Personal Information for as long as needed to provide you with services; to maintain a record of your transactions for financial reporting, audit, and compliance purposes; and to comply with its legal obligations, resolve disputes, enforce its agreements, and as otherwise permitted by applicable law. Upon your request that SBBOPRO™ deactivate your account and delete your information, SBBOPRO™ will follow the process described above, including without limitation archiving your course data (in a manner and to the extent permitted under applicable law) to serve its mission to enable scientific research on cognitive science and education. These archives will be used to produce encrypted research data packages for Members, and each such Member may also keep and use course data for scientific research. STORAGE & SECURITY SBBOPRO™ stores information, including Personal Information, on its own servers and on servers of companies that SBBOPRO™ hires to provide services. Each Member also stores information, including Personal Information, on its own servers and/or on servers of companies that the Member hires to provide services. In each case, information may be stored in the United States and in other countries where SBBOPRO™ or a Member operates, and in countries where SBBOPRO™ and each Member’s respective service providers operate. If you are in the European Union, Switzerland, or other regions with laws governing data collection and use, you acknowledge that SBBOPRO™ and each Member may transfer, process and store your personal information in the United States and other countries, the privacy laws of which may be considered less strict than those of your region. SBBOPRO™ controls its own copy of information collected through the SBBOPRO™ Site and has an information security program designed to protect information in its possession or control. This is done through a variety of privacy and security policies, processes, and procedures. SBBOPRO™ uses administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of the information that it collects, receives, stores, or transmits. Nonetheless, no method of transmission over the Internet, or method of electronic storage, is 100% secure; and therefore, SBBOPRO™ cannot guarantee its absolute security. While SBBOPRO™ works hard to ensure the integrity and security of its network and systems, SBBOPRO™ cannot guarantee that its security measures will prevent “hackers” or other unauthorized persons from illegally accessing or obtaining information. If SBBOPRO™ learns of a security breach involving its copy of your Personal Information, SBBOPRO™ may attempt to notify you electronically so that you may take appropriate protective steps. By using the SBBOPRO™ Site or providing Personal Information to SBBOPRO™, you agree that SBBOPRO™ can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the SBBOPRO™ Site. If a security systems breach occurs, SBBOPRO™ may post a notice on the SBBOPRO™ homepage (www.SBBOPRO.LIVE) or elsewhere on the SBBOPRO™ Site and may send an email to you at the email address associated with your SBBOPRO™ account. Depending on where you are located, you may have a legal right to receive notice of a security breach, involving your Personal Information, in writing. If a Member learns of a security breach involving that Member’s copy of your Personal Information, the Member may attempt to notify you electronically so that you may take appropriate protective steps. By enrolling in a Member’s course on the SBBOPRO™ Site or providing Personal Information to the Member, you agree that the Member can communicate with you electronically regarding security, privacy, and administrative issues relating to your course enrollment and participation. If a security systems breach occurs, the affected Member may post a notice on the SBBOPRO™ site and/or send an email to you at the email address associated with your enrollment in the Member’s course on the SBBOPRO™ Site. Depending on where you are located, you may have a legal right to receive notice of a security breach, involving your Personal Information, in writing.
GLOSSARYCookies are unique identifiers usually in the form of small data files placed on your device that send certain information about your activity on the SBBOPRO™ Site or in an email communication back to SBBOPRO™ or the authorized third party that served the cookie. SBBOPRO™ or third parties may also use Flash cookies. SBBOPRO™ Site consists of all content and pages located within the SBBOPRO.LIVE web domain and all SBBOPRO™ mobile applications. Member is each educational institution or other leading global institution or entity that provides courses through the SBBOPRO™ Site. Personal Information is information that specifically identifies you or that, when combined with other information, could be used to identify you. Tracking Technologies are web beacons, clear gifs, pixels, and similar technologies that are also unique identifiers used to track your online activity but are not stored on your device. Verified Certificate is a virtual certificate that shows that you have successfully completed your SBBOPRO™ course or program and verified your identity using your webcam and your acceptable form of photo ID.